EnglishAccount Terms
Users and customers of Services provided by Ouzir Host must accept the terms and conditions of business set out below.
Account Activation
We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered.
The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; ICANN in the case of .COM/NET/ORG and Nominet in the case of domain names ending with .UK. You shall ensure that you are aware of those terms and conditions and that you comply with them.
Refunds
If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 15 Days. There are no refunds past the 15 Days period.
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Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by Ouzir Host through other companies. -
No refunds are provided for VPS or Dedicated servers under any circumstances.
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Refunds will not be made if hosting or services are terminated due to violation of our Acceptable Use Policy.
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Setup fees are non-refundable.
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Credit on your account cannot be refunded and must be used for purchases and renewals.
VPS, Cloud VPS, Dedicated Servers, Cloud Servers, Infrastructure Services, AWS or Google Cloud Computing services are not eligible for 30 days money back guarantee.
If the TOS/AUP agreed upon when ordering is violated this voids your eligibility for the 30 day money back guarantee. Ouzir Host reserves the right to deny the refund if abuse of services has occurred.
